COVID-19 Information Portal

Alabama ONE Branch Access

We are grateful for your partnership and trust that you place in us and want to assure you that contingency plans are in place to respond and minimize your potential impact from this situation. Your wellness and financial well-being mean the world to us and we will continue to provide updates on the steps we are taking to keep our Alabama ONE members and TEAM members safe, secure, and healthy. We are ONE.Together.

UPDATE (20 September 2021): Relying on updated direction from the CDC related to mask guidelines, we have relaxed our mask requirement in all branches. You are welcome to wear a mask when visiting one of our branches if you choose, but are not required to do so.

We remain committed to safely serving you and will continue to practice social distancing guidelines at all times for your safety and the safety of our TEAM.

UPDATE (16 July 2021): The following select branch lobbies are open for full-service operations:

Main Office – 1215 Veterans Memorial Parkway Tuscaloosa, AL 35404
Northport – 1501 McFarland Blvd Northport, AL 35476
Skyland East – 3700 Skyland Blvd East Tuscaloosa, AL 35405
Taylorville – 6822 Highway 69 South Tuscaloosa, AL 35405
Fayette – 1678 Temple Avenue North Fayette, AL 35555
Highway 43 4750 – Rose Blvd Northport, AL 35476

The following branch locations are drive-thru only service until further notice:

B.F. Goodrich – 4520 21st Street Tuscaloosa, AL 35401
Jack Warner – 1000 Jack Warner Pkwy Tuscaloosa, AL 35404
Skyland West – 70 Skyland Blvd E Tuscaloosa, AL 35405
Rice Mine – 4606 Rice Mine Rd. NE Tuscaloosa, AL 35406
Carrollton – 194 Reform Street Carrollton, AL 35447
Mt. Vernon – 945 Coy Smith Highway Mt. Vernon, AL 36560

Our interactive teller machine (ITM) located at the Gordo branch at 313 South Main Street, Gordo, AL, is also available. We also have Online Banking available and our e-ONE mobile app for 24/7 access to your account. If you are not already enrolled in Online Banking, it’s easy to sign up. Simply click here to enroll.

Click here for branch addresses and hours of operation, plus ATM and ITM locations.

For continued updates, please visit this page or follow us on social media.

Beware of COVID-19 Scams

In the midst of these challenging times, scammers are still looking to take advantage of people; from fake emails and text messages to robocalls and counterfeit charities. Members should be diligent in protecting their financial information.

If you receive a phone call, text message, or email promising access to the COVID vaccine for a fee, it is a scam and do not share your personal or financial information with that individual.

PLEASE REMEMBER:

No one should ask you to pay for early access to the COVID vaccine.

No one should ask you to place your name on a “recipient list” to receive the COVID vaccine.

We will continue to share fraud alerts and updates to help keep you and your finances safe.

The Federal Trade Commission has shared numerous tips on how you can protect yourself from COVID-19 scams.

An important message for non-filers receiving stimulus payments

If you are eligible to receive a stimulus payment and did not file a federal income tax return for 2019, please make sure to only use the Official IRS website (www.irs.gov) to submit your account information for direct deposit. The info page link is located at the top-right of the IRS website (see screenshot below.)

Do NOT use Google to search for instructions on how to receive your stimulus check. You should open your web browser and only input www.irs.gov.

You may be eligible to receive a stimulus check from the Government. To prevent any delays in the process, please use the following information to verify your account:

Alabama ONE Routing # 262277189
Your checking and savings account numbers can be found on your monthly statements. Do not use your member number.
If you’re enrolled in e-Statements, login to Home Branch > Services > e-Statements and select your desired account.

For assistance, please contact us at 800-225-0110.

Additional resources

“Work Hard, Work Smart, Work Safe” playbook for local businesses, from The Chamber of West Alabama

Care [dot] com Blog Post for Caregivers and Care Seekers

Centers for Disease Control COVID-19 Portal

WHO COVID-19 Portal

Alabama Public Health COVID-19